Question Behind The Question
Filed Under Personal Development |
I have something for you to do.
I’m going to borrow some lines from John Miller, author of “QBQ: Question Behind the Question”. I want you to say these following sentences out loud. Really do it, don’t just say them in your head.
Why don’t others work as hard as I do?
Why don’t I get more direction from management?
Why do they make it so difficult for me to do my job?
When is someone going to help me fix this problem?
When is someone going to train me?
Why don’t they communicate better?
Why are we always short staffed?
Why can’t our customers read the directions?
How do you feel when you say these things? Does it make you feel confident in yourself or do you feel like a victim of the situation? Is this really a productive attitude to have?
In his book, “QBQ”, Miller explains how to practice personal accountability both in your work life and your personal life. It’s time to get rid of blaming others for your problems, complaining about how bad everyone else is and procrastinating on things you know need to be done.
Now say the following sentences out loud.
What can I do to develop my skills?
How can I help the situation?
What can I do today to be productive in my work?
How can I become part of the solution?
How can I complete this task with the resources I already have?
What action can I take to “own” the situation?
What solution can I provide?
Feeling powerful yet?
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Another way to solve the traffic problems of this country is to pass a law that only paid-for cars be allowed to use the highways. Will Rogers
